From 3pm you can check-in. If you arrive earlier, we can store your suitcases at the reception.
What time do I have to leave the room (check-out)?
The time to check-out and leave the room is until 11 a.m.
Can I leave the room later?
It is possible to check-out later under a surcharge according to the departure time and according to availability
Do you accept pets in your hotel?
We are sorry, but we do not accommodate any type of pet in our hotel.
Can I connect to Wi-Fi?
Yes, it is available for free throughout the hotel.
Is parking available?
In the vicinity of the hotel there is a public car park or in the communal car park which is 300m away
What are the hours of the water zone?
You can relax in our relaxation area with jacuzzi, sauna and hammam from 4:00 p.m. to 8:00 p.m. (adults only after 6:30 p.m.).
What are the entry conditions to the water zone?
Admission is € 10 per person per day, from 12 years old. The ticket for children (under 12 years old) costs € 5 per person per day. Go to reception to reserve in advance.
What are the rates for children?
Babies from 0 to 1 year old and children from 2 to 12 years old will be considered. From 13 onwards you will count as an adult.
Are cots available?
Yes, we have cribs available for free. Request it when you make the reservation. It works under availability.
Can I store my ski?
In winter, if you come to Andorra with the intention of skiing, we have locked lockers to store your snowboard or ski by paying a deposit that will be returned at the end.
What are the restaurant hours?
Breakfast: 7:30 a.m. - 10:30 a.m.
Dinner: 7:00 p.m. - 10:00 p.m.
BeHotansa
Subscribe to our Newsletter and follow us on Social Media to be the first to find out about all our news.
BeHotansa
